Glowsource.com Reviews

I ordered a pair of hunting muck boots a couple of month's ago 12/11/21 order placed they said I would get an email/ tracking number when they shipped so I waited then started emailing them. Said that they were very sorry to give them more time the order are being completed waited a little bit longer emailed them sorry yet again our warehouse got hit by a tornado there trying to get it back up and going blah blah blah needless to say I never got an email or the $60 pair of boots they charged me for and then just up and disappeared.

Not only great product, but quick shipping, and great price. Very happy with this order, we are using it for a school fun run, can not wait to blast them off.

I ordered purple smoke cannons for a gender reveal they were great! Very satisfied! Allot of smoke and very vibrant! Thank you for the fast shipping!

I ordered two pairs of hunting camo boots back in beginning of January! I got one email saying sorry for late production you'll receive order confirmation when shipped. Well they took my money I still haven't heard anything and it it won't let me send emails. It sends them back! I'm irate!

Just like I ordered it and it arrived in a week. Fantastic company to deal with and I will order again

I ordered a pair of hunting boots back on December 27 of last year I still have not received a confirmation number nor any kind of response back from them. They took the money out of my bank account and I still do not have my boots as of January 20,2022. Not very happy

It comes at a great discount than the other websites that rather make you pay 200 dollars for something you might not use again.

I ordered the 16" Purple LED Foam Stick, per their website and included in my order confirmation "SHIPPING NOTE: All orders are shipped within 24hours upon being received. Our shipping cut off is 2:30pm pacific standard time, all orders placed after our cut off time will ship the following day. We only offer delivery during business days, we do not offer Saturday delivery on all shipping methods unless specified by customer."

It took over a week for the item to be shipped and despite the shipping note it was delivered on a Saturday. HOWEVER the wrong item was shipped (they sent blue sticks not purple). This was for a Halloween costume that requires some construction work so I do not know if GlowSource will be able to fulfill the order in time at this point. I tried customer service, but they are not available on weekends so now I am left waiting in limbo.

Per the photos below you can see that Blue and Purple are not the same. I was sent blue, which is not what I ordered and it was delivered a week later than expected.

I orderd a large order of hats on September 16. I sent multiple emails and called multiple time and the man didn't help me at all. All he gave were excuses. I am very disappointed. And I tried calling and now Im not getting a response.

I received my order, but it was about two weeks after I got an email saying to expect it within 48 hours. I tried to contact the company 72 hours after the email but never got any response, so I gave up and ordered a replacement from Amazon.

Amazon's replacement turned out to be worse (leaky glowsticks), so I am glad that glowsource.com's order did eventually arrive, but I wish they'd been more communicative. A two week delay, particularly In These Times, is quite acceptable, but being told "it will show up in 48 hours, contact us if it doesn't" and then not responding to the contact is unsettling.